Registered: 1512606165 Posts: 1
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We have a Sunpower System, The inverter is issuing an error message and is not producing. The message originally said update complete and now it says Electr Arc detected, the section message is check DC converter and the red warning light is on. I thought it may be a firmware update but Sun Power said there were no recent firmware updates. Sunpower said wait 24 hours to see if it starts producing and if not call a dealer and pay for a service call . The system is less than two years old. Anyone have a similar problem with a Sunpower System?
Registered: 1388591029 Posts: 2,546
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I had an issue with my Sunny Boy inverter about two years after installation, and it was replaced under warranty. That was 7 years ago. I don't recall about the service call, sorry.
__________________ Willie, Tampa Bay